Plaid Transfer / NACHA Authorization

Auto-Save Disclosure

How Auto-Save works, your authorization for ACH transfers between your own accounts, and the role of Plaid in moving money on your behalf.

Last updated: July 1, 2026

Effective date: July 1, 2026

Plain-English summary: Auto-Save moves money between bank accounts you own. Aurelo never holds your money. The transfers are ACH transfers run by Plaid Transfer. Each rule you create requires you to authorize the transfers in advance through a Plaid screen. You can cancel any rule at any time. If a transfer fails, your bank may charge you a fee — Aurelo does not.

1. What Auto-Save Is

Auto-Save is a feature of the Aurelo App that lets you set up rules to automatically transfer funds between bank accounts that you own. For example, you can set a rule that transfers $200 from your checking account to your high-yield savings account every payday.

Auto-Save is intended to make it easier to save money in the bank account that you choose. The receiving bank account is not held by Aurelo. Any interest you earn is paid by your own bank under the terms of your account agreement with that bank.

2. Who Does What

  • You — decide when, how often, and how much money to move; choose the source and destination accounts; and authorize the transfers in advance.
  • Aurelo — provides the App, the rule-setup interface, and the schedule. Aurelo passes your instructions to Plaid Transfer. Aurelo does not hold, custody, or insure your money.
  • Plaid (Plaid Inc.) — operates Plaid Transfer, the regulated payment service that initiates the ACH transactions. Plaid collects the NACHA-required authorization (Proof of Authorization, or “POA”) directly from you in the authorization flow.
  • Your banks — process the ACH credits and debits that move the funds between your accounts.

3. Funds Flow

Auto-Save transfers funds via the Automated Clearing House (“ACH”) network. The flow for a single transfer is:

  • Aurelo instructs Plaid Transfer to initiate an ACH debit from your source bank account.
  • Plaid Transfer initiates the ACH entry through its bank partner (the “Originating Depository Financial Institution” or “ODFI”).
  • Your source bank (the “Receiving Depository Financial Institution” or “RDFI” for the debit leg) debits the funds from your account.
  • On the credit leg, Plaid Transfer initiates an ACH credit to your destination bank account.
  • Your destination bank credits the funds to your account.

Aurelo never receives, holds, or has the ability to redirect your funds. Funds move directly between your accounts via the ACH network.

4. Authorization (NACHA POA)

4.1 What you authorize

Each Auto-Save rule requires you to provide an ACH authorization that complies with NACHA Operating Rules. The authorization is collected through Plaid Transfer’s authorization interface, which is presented to you in the App during rule setup. The authorization includes:

  • The name of each account that will be debited and credited.
  • The dollar amount or formula for each transfer (for example, “$200” or “the rounded-up balance from this period”).
  • The frequency or trigger condition (for example, “every other Friday” or “each time payday is detected”).
  • The start and end conditions (for example, “until I cancel the rule”).
  • Your right to revoke the authorization.
  • Confirmation that the authorization is willing and not procured by fraud.

4.2 Where the authorization is collected

The authorization is presented and collected through Plaid Transfer’s in-App authorization screen. By completing that screen and tapping the affirmative “Authorize” button, you (a) authorize Plaid (and its bank partner) to initiate the described ACH entries to debit and credit the specified accounts, and (b) authorize Aurelo to instruct Plaid to initiate transfers in accordance with the rule you created.

Plaid retains a record of the authorization (the POA) for the period required by NACHA Operating Rules, currently two (2) years after termination or revocation of the authorization. Aurelo retains the authorization identifier (a non-sensitive reference) and the timestamp.

ATTORNEY REVIEW NOTE: Section 4.2 must be confirmed against Plaid Transfer’s then-current partner-facing requirements at the time of go-live, and against NACHA Operating Rules Article 2.3 (and its current numbering). Verify whether any additional disclosures must be made directly by Aurelo (vs. by Plaid) when initiating recurring debits — particularly under Reg E §1005.10(b) for preauthorized electronic fund transfers, including the requirement of advance variable-amount notice for transfers that vary in amount.

5. Specific Rule Types and What They Authorize

When you set up an Auto-Save rule, the authorization you provide is specific to that rule. The rule types Aurelo offers and what each authorizes are:

  • Fixed-amount recurring transfer. You authorize a recurring ACH debit and credit of a specific dollar amount (for example, $100) on a recurring schedule (weekly, biweekly, monthly).
  • Payday-triggered transfer. You authorize a transfer of a fixed dollar amount or a fixed percentage of the detected paycheck amount, initiated within one (1) business day of the detected payday. Because the amount may vary, you will be reminded that the amount may differ from prior transfers.
  • Round-up sweep. You authorize the periodic transfer of accumulated transaction “round-ups” to your destination account. The amount varies based on your spending during the period.
  • Envelope leftover sweep. You authorize a month-end transfer of unspent envelope balances to your destination account. The amount varies based on your budgeting in that period.

For variable-amount rules, Plaid Transfer’s authorization flow obtains your acknowledgment that the amount may vary and explains your right to receive advance notice of variable-amount transfers.

6. Variable-Amount Transfer Notice (Reg E §1005.10(b))

For Auto-Save rules where the transfer amount may vary, Aurelo will provide advance notice of the next transfer amount as required by Regulation E. Specifically:

  • You will receive a notification in the App at least ten (10) days before the next scheduled variable-amount transfer.
  • Alternatively, you may elect to receive notice only when the amount falls outside a range you specify (for example, “only notify me if the round-up amount is more than $50”).
  • If the next scheduled transfer is less than ten (10) days away when the amount becomes determinable, the transfer will be delayed to the earliest date that satisfies the ten-day notice requirement, unless you have elected the range option above.

ATTORNEY REVIEW NOTE: Section 6 implements the §1005.10(b) variable-amount notice requirement. Please confirm Aurelo’s exact mechanics — particularly the in-App range election option — comply with current CFPB guidance and that the notice content (next transfer date, next transfer amount) is sufficient. Also confirm whether email notice is acceptable in lieu of in-App push notifications.

7. Limits and Caps

  • Per-transfer amount limit. Each individual Auto-Save transfer is limited to $5,000.00 for Gold and Gold Family users. Free Tier users are limited to $500.00 per transfer.
  • Free Tier transfer count limit. Free Tier accounts are limited to two (2) Auto-Save transfers per calendar month.
  • Gold Family rate limit. Gold Family accounts are subject to a per-member rate limit of fifteen (15) Auto-Save transfers per member per calendar month.
  • Daily and weekly velocity limits. Aurelo and Plaid Transfer each apply additional velocity and risk-based limits to detect and prevent fraud and abuse. These limits are not published in advance and may change without notice. If a transfer is blocked by velocity limits, Aurelo will notify you in the App.

8. Failed, Returned, or Reversed Transfers

ACH transfers can fail or be returned for many reasons, including:

  • Insufficient funds (NSF) at the source bank.
  • Account closed, blocked, or restricted at either bank.
  • Authorization expired or revoked.
  • Bank fraud holds or compliance reviews.
  • Technical issues at Plaid, the ODFI, the RDFI, or the ACH network.

If a transfer fails:

  • Aurelo will notify you in the App and by email.
  • Aurelo will pause the affected rule until you re-authorize or repair the account link.
  • Aurelo will not retry the transfer automatically.

Your bank may charge you fees for failed transfers, such as NSF fees, returned-item fees, or overdraft fees. These fees are charged by your bank, not by Aurelo. Aurelo does not charge a fee for a failed transfer. Aurelo is not responsible for fees imposed by your bank.

ACH returns can occur up to sixty (60) days after settlement under NACHA rules. If a transfer is returned after settlement, Plaid will reverse the transfer and Aurelo will reflect the reversal in your account.

9. Settlement Timing

ACH transfers typically settle in one to three (1–3) business days. Settlement is governed by NACHA rules and the practices of your originating and receiving banks. Aurelo does not control settlement timing and is not liable for delays caused by:

  • ACH network processing windows or cut-off times.
  • Bank business hours, weekends, or federal holidays.
  • Bank fraud reviews, compliance holds, or administrative actions.
  • Force majeure events.

10. How to Cancel or Modify an Auto-Save Rule

You may cancel or modify any Auto-Save rule at any time through the App:

  • Open the App.
  • Go to the Auto-Save tab.
  • Tap the rule you want to cancel or modify.
  • Tap “Pause,” “Edit,” or “Delete.”

Cancellation is effective for transfers not yet initiated. Cancellation cannot reverse a transfer that has already been sent to the ACH network. If you need to reverse a specific in-process transfer, contact us at jackie@getaurelo.app immediately and we will attempt to cancel the entry with Plaid; success is not guaranteed and depends on the timing of the request.

You may also revoke any Auto-Save authorization by emailing jackie@getaurelo.app with the subject “Revoke Auto-Save Authorization” and identifying the rule(s) you wish to revoke. We will pause the affected rules within one (1) business day of receipt.

11. Errors and Disputes

If you believe an Auto-Save transfer was made in error or without your authorization, contact us immediately at jackie@getaurelo.app. Under Regulation E, you generally have sixty (60) days from the date the transfer first appeared on your bank statement to dispute an unauthorized or erroneous electronic fund transfer. The exact timeframe and remedies depend on the specifics of the transfer; please contact us promptly to preserve your rights.

You also have the right to dispute the underlying ACH transaction directly with your bank under Regulation E. Disputing with your bank may be the fastest path to resolution. Aurelo will cooperate with your bank’s investigation.

ATTORNEY REVIEW NOTE: Section 11 implements Reg E §1005.6 (consumer liability) and §1005.11 (procedures for resolving errors). Please confirm Aurelo’s stated process is sufficient and consistent with the agreed division of labor between Aurelo and Plaid Transfer for error resolution. Particular attention to whether Aurelo or Plaid is the “financial institution” for Reg E purposes for the recurring authorization.

12. Recordkeeping

Aurelo retains records of each Auto-Save rule, each transfer initiated under that rule, and each authorization identifier as described in the Privacy Policy. Plaid retains the actual POA records for at least two (2) years after the authorization terminates, consistent with NACHA Operating Rules. You may request a copy of any record we hold by emailing jackie@getaurelo.app.

13. Changes to This Disclosure

We may update this Disclosure from time to time. Material changes will be communicated by email or in-App notification at least fourteen (14) days before they take effect. Your continued use of Auto-Save after the effective date constitutes your acceptance of the revised Disclosure.

14. Contact

Questions about Auto-Save? Email jackie@getaurelo.app with the subject “Auto-Save Question.”