Aurelo legal

Subscription Terms

Pricing, auto-renewal, billing, cancellation, refund, and price-change terms for Aurelo Gold and Gold Family subscriptions.

Last updated: September 21, 2026

Effective date: September 21, 2026 Applies to: Aurelo Gold and Gold Family subscriptions purchased in the Aurelo mobile app

Plain-English summary: Gold is $12 per month or $80 per year. Gold Family is $20 per month or $200 per year. Every subscription is bought in the app through the App Store or Google Play, and renews automatically until you cancel. You cancel in that same store, and you keep access through the end of the period you already paid for. Refunds are handled by Apple or Google, not by us. If we raise prices, existing subscribers get at least 30 days notice first.

AUTOMATIC RENEWAL NOTICE: YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW, AND YOUR PAYMENT METHOD WILL BE CHARGED THE THEN-CURRENT PRICE FOR YOUR PLAN ($12.00 PER MONTH OR $80.00 PER YEAR FOR GOLD, $20.00 PER MONTH OR $200.00 PER YEAR FOR GOLD FAMILY) AT THE START OF EACH NEW BILLING PERIOD, EVERY MONTH FOR MONTHLY PLANS AND EVERY YEAR FOR ANNUAL PLANS, UNTIL YOU CANCEL. YOU MAY CANCEL AT ANY TIME AS DESCRIBED IN SECTION 4. CANCELLATION STOPS FUTURE CHARGES. YOU KEEP ACCESS THROUGH THE END OF THE PERIOD YOU HAVE ALREADY PAID FOR.

1. What These Terms Cover

These Subscription Terms supplement and form part of the Aurelo Terms of Service (see Section 5, “Subscription Tiers”). In the event of any conflict between these Subscription Terms and the general Terms of Service, these Subscription Terms control with respect to paid subscriptions.

The Founding Member program is governed by its own Founding Member Program Terms, which control for that program.

2. Tiers and Pricing

  • Free Tier — $0. The baseline Aurelo experience. The current feature set for each tier is described in the Terms of Service, Section 5.1.
  • Gold — $12.00 per month or $80.00 per year.
  • Gold Family — $20.00 per month or $200.00 per year.

All prices are in U.S. dollars. Depending on where you live, applicable taxes are added by Apple or Google at checkout.

3. Auto-Renewal

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNTIL YOU CANCEL. By subscribing, you authorize Apple or Google, as applicable, to charge your payment method on a recurring basis at the then-current price for your plan.

Renewal cadence:

  • Monthly plans renew every month on the same date you subscribed.
  • Annual plans renew every year on the same date you subscribed.

Apple and Google send their own renewal notices under their store policies. Aurelo does not control the timing or content of those notices.

4. How to Cancel

You may cancel your subscription at any time. Cancellation stops future charges and takes effect at the end of your current billing period, so you keep full access until then.

Every Aurelo subscription is an in-app purchase, so you cancel it in the store that sold it to you:

  • iPhone or iPad: Settings, then your name, then Subscriptions, then Aurelo, then Cancel Subscription.
  • Android: Google Play, then Menu, then Subscriptions, then Aurelo, then Cancel.

In the App, Menu, then Your plan, then Manage in the App Store (or Manage in Google Play) takes you straight there. Aurelo cannot cancel a store subscription for you, because Aurelo does not control the billing relationship. If you cannot find the setting, email support@getaurelo.app from the address on your account and we will walk you through it.

5. Refunds

All subscription fees are non-refundable except where required by applicable law. If you cancel mid-cycle, you keep access through the end of the current paid period and your subscription does not renew. We do not prorate or refund partial periods.

App Store refunds are governed by Apple’s policies. Google Play refunds are governed by Google’s policies. Refund requests for in-app purchases should generally be directed to the relevant store first.

6. Price Changes

We may change subscription prices for new sign-ups at any time. For existing subscribers, we will give you at least thirty (30) days’ notice before any price increase takes effect at your next renewal. If you do not want to pay the new price, you may cancel before the renewal date. Continued use after a price change takes effect constitutes acceptance of the new price.

Founding Members are exempt from price increases for as long as their subscription remains continuously active. See the Founding Member Program Terms.

7. Where You Pay

  • If you subscribe on an iPhone or iPad, billing is handled by Apple through your Apple account.
  • If you subscribe on an Android device, billing is handled by Google Play.
  • Every tier, Founding Member included, is purchased this way. Aurelo does not sell subscriptions on the web and never sees your card details.

8. Gold Credits

From time to time Aurelo may grant Gold credit months, for example the free months granted to waitlist members or earned through the referral program. Credits are not a payment method and are never charged to, or applied against, a store subscription. They work like this:

  • While you are not paying for a subscription, each credit month gives you full Gold access for a 30-day period. Aurelo uses one credit per 30 days.
  • While a paid Gold or Gold Family subscription is active on your account, your remaining credits are paused: none are used, and none are applied against the price the store charges you. Apple or Google bills your subscription at its full price.
  • When your paid subscription ends, any paused credits resume, each still worth a full 30-day period of Gold access, before your account returns to the Free tier.
  • Credits are non-transferable: they attach to your account and cannot be given, sold, or moved to another account.
  • Credits have no cash value and cannot be redeemed for cash, refunds, or offsets against past or future store charges.
  • Credits are forfeited when your account is deleted, whether you delete it or it is terminated for breach of the Terms of Service.
  • Aurelo may change or discontinue the credit program going forward, with notice as described in Section 16 of the Terms of Service; credits already granted remain usable under these rules.

Free trials. A new account may receive a fourteen (14) day Gold trial. No payment method is required and nothing is charged: when the trial ends, the account returns to the Free tier unless you choose to subscribe. A trial does not convert into a paid subscription on its own.

9. Founding Member Subscriptions

The Founding Member program is a recurring annual Gold subscription at a locked-in price of $50.00 per year. It is not a one-time lifetime purchase. It follows these Subscription Terms except where the Founding Member Program Terms provide otherwise.

10. Changes to These Terms

We may update these Subscription Terms from time to time. If we make material changes, we will notify you by email or in-App notice before the changes take effect. Continued use of a paid subscription after the changes take effect constitutes acceptance. The “Last updated” date at the top of this page reflects the most recent revision.

11. Contact

Questions about billing, renewals, or cancellation: support@getaurelo.app.